Feedback

Help Quiet Promise keep improving

Whether you use Quiet Promise, have looked around the website or simply have a suggestion, your feedback is welcome. Tell us what worked well, what was unclear or what you think could be better.

A note about your feedback

We won't publish your feedback without your permission

We use feedback to help improve Quiet Promise. If we ever wanted to share any part of your feedback publicly, we would contact you first and only do so with your clear permission.

Share your thoughts

Tell us what you think

You do not need a Quiet Promise account to send feedback. Your email address is optional unless you would like us to contact you.

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Please keep private details out

Do not include passwords, one-time codes, payment-card details, Vault contents, banking credentials or other secret or highly sensitive information. If you need help with your account, use Family Support via the link at the bottom of this page.

Add your email only if you are happy for Quiet Promise to have it with this feedback. It is required if you choose either contact option below.

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Choosing yes only gives Quiet Promise permission to ask you later. Nothing will be published unless you then give clear permission for the specific wording and details.

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Genuine customer feedback

Feedback shared with permission

This section contains only genuine customer comments where clear permission to publish has been given.

Authenticity first

No feedback published yet

Genuine customer comments will appear here only after clear permission has been given. Quiet Promise will never create or invent testimonials to fill this space.

Why feedback matters

Feedback helps us improve

Feedback helps Quiet Promise improve clarity, usability and the way sensitive features are explained. Privacy, security and release safeguards remain in place while the service improves.

Clearer journeys
Tell us when wording, navigation or a step could be easier to understand.
Respectful design
Quiet Promise covers personal subjects, so the service should always feel calm, considerate and practical.
Safeguards stay in place
Convenience never overrides verification, permissions, privacy or protected manual-release safeguards.

Need help instead?

Feedback and support are different

Use this page to tell us what you think. If you need help with your account, a Trusted Contact request or something that needs a reply, visit Family Support or email support@quietpromise.co.uk.

Last updated: 18 September 2026